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About Us


Being a hosting client can be embarrassing - you often have to cope with server outages and a pitiable and slow customer support service. To top it off, you need to log at least in 2 administrative consoles in order to administer your domain names, billing transactions and your site itself. When we started PacificByte Net Services, we tried to change all that.

A Fresh Approach to Hosting

The Control Panel is the part of the hosting platform that the clients in fact see. And 90 percent of the hosting providers out there employ the very same hosting Control Panel - cPanel. We, though, look upon cPanel as being out of date and tough to use - it simply obstructs our work. This is the reason why we reached the decision to use another Control Panel - the Hepsia web hosting Control Panel. It's new, has an ultramodern look & feel and offers billing, domain and website administration options, so you can administer all aspects of your Internet presence from a single place. On top of that, it has a drag 'n' drop File Manager, so you won't have to use a 3rd-party FTP client. Our tests have shown that the Hepsia hosting Control Panel works three times as fast as other web hosting Control Panels! We have also prepared a Control Panel demo account - you can check for yourself how the Hepsia hosting Control Panel functions.

A Stable Hosting Service

Your website must be visible online. That is the reason why we rely on outstanding-quality hosting servers driven by the powerful combination of Linux and Apache. We are also working with four state-of-the-art datacenter facilities where you can host your websites. This permits us to offer a 99.9 percent network uptime guarantee.

A Client-Centered Modus Operandi

Last, but most certainly not least - we are there for you! We have Live Chat operators who are there to reply to all your pre-sale questions and to help you solve small technological problems. We have an exceptional 24-7-365 customer care service. We offer a one-hour support ticket response time guarantee, but in most cases our client support team representatives reply to trouble tickets in no more than twenty minutes!

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 56400

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: sales@pacificbyte.com


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